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FAQ

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Frequently Asked Questions

  • Q. How long will it take to get a reply after we send you an inquiry?

    On working days, we will reply to you within 12 hours after receiving the inquiry.

  • Q. Are you a direct manufacturer or a trading company?

    We are a manufacturer, and we also have our own international trade department. We produce and sell our own products.

  • Q. What products can you provide?

    We mainly produce auto sealing strips, auto rubber accessories, silicone products as well as customized rubber products.

  • Q. Which fields of application are your products mainly involved in?

    Our products cover almost the entire applicable fields of equipment manufacturing and machinery manufacturing and processing industries, mainly including automobile trucks, construction machinery, forklifts, agricultural machinery, ships, electromechanical, water pumps, electric tools, hardware tools and other industries.

  • Q. Can you do customized products?

    Yes, we mainly do customized products, we develop and produce products according to the drawings or samples provided by customers.

  • Q. Are you producing standard parts?

    Yes, in addition to customized products, we also produce standard parts such as O-rings and oil seals.

  • Q. How is your company's production capacity?

    We have 3 rubber extrusion production lines and 40 rubber flat vulcanizing machines.

  • Q. How many employees does your company have, and how many of them are technicians?

    The company has more than 70 employees, including 10 professional and technical personnel.

  • Q. How does your company guarantee product quality?

    First of all, we will have a corresponding inspection after each process. For the final product, we will do a 100% full inspection according to the customer's requirements and international standards.

  • Q. What is the payment method?

    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other methods. For mass production, we usually pay 30% in advance, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course L/C is also acceptable.

  • Q. How are the goods shipped to customers?

    Usually we ship by sea, because we are in Ningbo, and we are only 150 kilometers away from Ningbo port, so sea export is very convenient. Of course, if the customer's goods are urgent, we can also transport them by air. Ningbo Airport and Shanghai International Airport are very close to us.

  • Q. Where are your goods mainly exported to?

    Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.

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